Parent Helpline

1-800-CHILDREN (244-5373)

The Parent Helpline has an extensive database of programs and resources to help families explore their options and connect to sources of help. The Parent Helpline provides information and referral services for parents, professionals, and concerned citizens in New York State.

If you’re looking for information about a parenting class or assistance with a parenting or family issue, call the Parent Helpline at 1-800-CHILDREN. A trained Helpline Specialist is available to provide information and referral services everyday from 9 a.m. until 10 p.m. After 10 p.m you can leave your name and number with the answering service, and a Helpline Specialist will get back to you the following morning. The Parent Helpline is toll free and confidential.

Resources provided through the Parent Helpline are for information and referral purposes only and do not represent an endorsement by NYSPEP.